Privacy & collection notice

Collection notice

Who we are: Ridgeworks Roof Restoration, a business of ACBL Enterprise Pty Ltd (ABN 50 678 901 598), trading as Ridgeworks Roofing. Email: team@ridgeworks.com.au.

What we collect: your name, mobile, email, property address, the roof details you enter (size, condition, options, colour), the estimate you generate, any message you send, and a record of your consents (wording, version and time).

Why: to prepare and save your online estimate, contact you about it and arrange a Roof Health Check. If you tick the optional box, to send occasional roof-care reminders and offers.

Photos: a photo you add in the online estimate is previewed on your device only. It isn’t uploaded to us unless you send it to us separately.

Who sees it: our team and the service providers that help us run the business, such as our website host and form provider (Netlify), our job-management system and our email and SMS providers. Some of these providers may store data outside Australia.

If you don’t provide it: we can’t save or follow up your estimate or book a Roof Health Check.

Access and correction: you can ask to see or correct your information, or ask us to delete it, by contacting us using the contact form.

Complaints: contact us first. You can also contact the Office of the Australian Information Commissioner at oaic.gov.au.

Email and SMS

• Consent: we only send marketing email or SMS if you’ve agreed (an unticked checkbox on our forms) or you’re an existing customer.
• Sender: every message identifies Ridgeworks Roof Restoration.
• Unsubscribe: every marketing message has a working unsubscribe link (SMS: reply STOP), actioned within five business days.
• Phone calls: we’ll call about the estimate or inspection you asked for, and nothing else.

Cookies and analytics

This website doesn’t use advertising or tracking cookies. Your browser may keep your progress through the online estimate on your own device.

We never sell your personal information.